Override default thresholds and configure where alerts are delivered.
Threshold Overrides
Stripe Auth-Rate Drop
baseline
Fire when a merchant's Stripe charge.succeeded auth rate drops by more than 30% over a rolling 6h window vs. the prior window.
Baseline: NaN drop over h window (min events)
Campaign Conversion Drop
default
Fire when a UTM channel conversion rate drops significantly below the 7-day rolling merchant average.
Current: 50% over 0 min
e.g. 0.15 = 15% | default: 50%
default: varies
Consecutive Failures
default
Fire when the same processor emits 3+ consecutive failures within the time window.
Current: 6 failures
default: 15 min
Decline Rate Spike
default
Fire when the decline rate exceeds 20% over a rolling 30-minute window.
Current: 20% over 30 min
e.g. 0.15 = 15% | default: 20%
default: 30 min
Dispute Spike
default
Fire when dispute count exceeds 2% of total charges within the evaluation window.
Current: 2% over 60 min
e.g. 0.15 = 15% | default: 2%
default: 60 min
Refund Velocity
default
Fire when refund amount exceeds 10% of total charge volume within the evaluation window.
Current: 10% over 60 min
e.g. 0.15 = 15% | default: 10%
default: 60 min
Notification Frequency
Repeat alerts for the same failure are suppressed within this window.
Notification Channels
Email
Send alerts to ops@polsia.app
Slack
Send to a Slack channel via webhook
Custom Webhook
POST JSON payload on failure to any URL
Webhook Payload Template
Customize the JSON shape sent to your webhook URL. Use
{{event.<field>}} placeholders against the alert payload
(e.g. {{event.event_type}}, {{event.amount_cents}}).
Leave empty to use the default shape.